Bize Ulaşın +90242 844 15 32

EN

|

₺ TL

Money Back Guarantee and

Guest Protection Coverage
for 100% Customer Satisfaction

Make your reservation with Hellovillam.com's secure payment infrastructure and take advantage of the 100% Customer Satisfaction Money Back and Guest Protection Guarantee that we offer our guests in case of any possible problems.

With the Money Back and Guest Protection Guarantee offered by Hellovillam.com, we are at your side against villa owners to solve any issues and possible problems you may experience.

Refund

Assurance

In case of the situations like you cannot reach the villa owner within 6 hours from the start of your accommodation, if the villa you have booked is different from the villa that shown on our webpage* or in cases where you cannot travel due to illness, death or similar compelling reason**, the entire amount that you have paid for your reservation will be refunded to you.

Refund

Assurance

In case of the situations like you cannot reach the villa owner within 6 hours from the start of your accommodation, if the villa you have booked is different from the villa that shown on our webpage* or in cases where you cannot travel due to illness, death or similar compelling reason**, the entire amount that you have paid for your reservation will be refunded to you.

Guest Protection

Guarantee

Along with the refund assurance, we care that you can continue your holiday without any possible problems.

Within the scope of the Guest Protection Coverage, we inform you about the most suitable available villas in the areas closest to you along with your selection criteria with our customer support team and provide assistance for you to continue your holiday with discounted prices.

  • *Decoration and furniture changes are excluded.
  • **The rules are applied if you notify us minimum 72 hours before the starting date of your accommodation..

Instalment Options up to 12 Months

for Credit Card Payments

You can take advantage of the instalment options that we offer to make your payments easier for your villa rentals via credit card.

We offer instalment options up to 12 months to Finansbank credit cards, 6 months to Ziraat Bank for reservations made via Hellovillam.com. Your bank’s interest rates may apply for terms.

Hellovillam.com does not receive any commission income for additional differences or instalment costs that may applied by your bank.